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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 51-60 out of 8356

BJ

Ben Jeakins

05/24/24

5 out of 5

Very helpful and knowledgeable resolve…

Very helpful and knowledgeable resolve the issue

PW

Paul Williams

05/23/24

5 out of 5

Simply the best

Simply the best. The customer support is second to none and best value of any account programmes.

P

Paul

05/23/24

5 out of 5

This review is for the excellent…

This review is for the excellent customer service advisor Sunny B who helped today with a VAT payment record issue. He took the time to listen to my problem, confirmed he understood the issue. Then through the screen share he confirmed again what the issue was and then explained/ guided me on how to fix the issue. He was knowledgeable on this and my issue was fixed within a couple of minutes.

J

jelf

05/23/24

5 out of 5

Suresh was very helpful

Date of experience: May 23, 2024

MC

Mike Campbell

05/23/24

5 out of 5

Excellent technical support for Payroll

Difficulty with an obscure facet of Maternity Pay in Payroll was swiftly and professionally resolved by Joseph. Thanks for the support.

MC

Mike Campbell

05/23/24

5 out of 5

Excellent technical support for Payroll

Difficulty with an obscure facet of Maternity Pay in Payroll was swiftly and professionally resolved by Joseph. Thanks for the support.

MS

Mr Stephen Bate

05/23/24

5 out of 5

Joseph was amazing

Joseph was amazing and resolved all my queries and worries in just one phone call and screen share. I'm new to QB's Online and he was able to help me tremendously and saved me lots of time

MS

Mr Stephen Bate

05/23/24

5 out of 5

Joseph was amazing

Joseph was amazing and resolved all my queries and worries in just one phone call and screen share. I'm new to QB's Online and he was able to help me tremendously and saved me lots of time

PW

Paul Williams

05/23/24

5 out of 5

Simply the best

Simply the best. The customer support is second to none and best value of any account programmes.

J

jelf

05/23/24

5 out of 5

Suresh was very helpful

Date of experience: May 23, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].