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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 581-590 out of 8356

KO

Kirsty O'Brien

02/04/24

5 out of 5

Marcus helped me from start to finish…

Marcus helped me from start to finish with my query and made sure I got all the help I needed. Excellent customer service and made me feel at ease! thanks again

HE

Hector Evangelista

02/04/24

5 out of 5

Very helpful staff and quite quick with…

Very helpful staff and quite quick with their response!

B

Bharti.P

02/01/24

5 out of 5

The fact that i can get a human call…is great!!

The fact that i can get a human call within minutes is great . The customer service was very helpful and did not leave me until my problem was solved.

S

Stephen

02/01/24

5 out of 5

The support officer was very polite &…

The support officer was very polite & managed to solve my accounts problem, So I would definitely recommend QuickBooks

MT

Mark Tant

02/01/24

5 out of 5

Good onboarding service

Good onboarding service, and easy to understand platform

KB

Krishna Bhattarai

02/01/24

5 out of 5

Great customer service

Date of experience: February 02, 2024

AP

Amy Potter

02/01/24

5 out of 5

Great help

Great help. Made me feel much more confident in managing my own books going forward. Friendly and knowledgeable handler.

M

mandy

02/01/24

5 out of 5

Such an easy package to use

Such an easy package to use. And step by step help is available from them

MI

Mohammed Ibrahim Khan

02/01/24

5 out of 5

Really helpful

Really helpful, and knoweldgable.

PD

Paul Danz

02/01/24

5 out of 5

First time user!

Fil took me through the package and it was so simple for a first time user!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].