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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 571-580 out of 8356

G

Gary

02/05/24

5 out of 5

Jane was very patient and was extremely…

Jane was very patient and was extremely knowledgeable around the platform. Very quickly she managed to identify the error and resolved it with myself online. I had been on to 2 other previous advisors who unfortunately couldn’t help me. However, Jane made up for everything she was amazing. 🤩

J

Jo

02/05/24

5 out of 5

Rachelle was a great listener and was…

Rachelle was a great listener and was very patient and explained things very well

AC

Andy Clilverd

02/05/24

5 out of 5

Service was clear and perfect for my…

Service was clear and perfect for my needs

TA

Temi Aderiye

02/05/24

5 out of 5

Vincent was very attentive and also…

Vincent was very attentive and also answered some of my business questions inside and outside of QuickBooks which was super helpful.

D

Deepak

02/05/24

5 out of 5

QuickBooks overview

Princess was able to answer all of my questions and the software looks straightforward. I will get a better idea when I have put in some data and start using it though.

P

Phil

02/05/24

5 out of 5

So far, so good

Experience so far has been good. Support is excellent and the onboarding call was very useful.

SB

Sue Buchanan

02/05/24

5 out of 5

Princess was really helpful and the…

Princess was really helpful and the training i received straight forward and simple to understand I wanted to understand a lot of the system so Princess was kind enough to book another training session in her lunch hour Great system and just what i needed.

KO

Kirsty O'Brien

02/04/24

5 out of 5

Marcus helped me from start to finish…

Marcus helped me from start to finish with my query and made sure I got all the help I needed. Excellent customer service and made me feel at ease! thanks again

HE

Hector Evangelista

02/04/24

5 out of 5

Very helpful staff and quite quick with…

Very helpful staff and quite quick with their response!

BW

Bryan Walters

02/04/24

5 out of 5

My main reason for using QuickBooks is Fantastic support- 5 star plus!

My main reason for using QuickBooks is the support which I find to be excellent - genuine 5 star. I use other accounts systems but I truly believe the QuickBooks' support is the best.Fanta

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].