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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 561-570 out of 8356

J

Jon

02/07/24

5 out of 5

Excellent onboarding session

Excellent onboarding session. Dezza Marie was really knowledgeable and explained everything very clearly and with patience. We covered a lot of ground in 45 minutes. Thank you!

SB

Sue Barker

02/07/24

5 out of 5

friendly efficient help

Date of experience: February 08, 2024

J

J.Bachri

02/07/24

5 out of 5

Assisted until my issue was resolved

Date of experience: February 08, 2024

RS

Rebecca Sampson

02/07/24

5 out of 5

The support team is absolutely brilliant

Date of experience: February 08, 2024

TS

Thierry Siaba

02/07/24

5 out of 5

Straightforward and simple to…

Straightforward and simple to understand and actionate

RS

Reka Sarosi

02/06/24

5 out of 5

MTD connection

Thank you for your help in figuring out how to connect the account to VAT MTD

NM

Noli Mahiya

02/06/24

5 out of 5

Great customer service and support.

Date of experience: February 07, 2024

UK

Ubaid Khan

02/06/24

5 out of 5

Problem solving within a few minutes

Hi I had interacted with Tracey today and she was amazing. I had complex issue on the period of MTD for VAT and she understood the problem and helped me quickly resolve it. Great customer service.

AJ

Allan Jones

02/06/24

5 out of 5

Vincent from QuickBooks helped me setup…

Vincent from QuickBooks helped me setup and get working quickly with the program. Things were explained to me clearly and recaps of what was discussed was sent to me through email. Would highly recommend this service!

SB

Studio Bask

02/06/24

5 out of 5

Clear and Effective Communication

Nigel was extremely kind and patient to answer all of our questions.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].