9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 511-520 out of 8356
L
Lindsay
02/21/24
fantastic customer service
fantastic customer service, very efficient and friendly. Solved the issue at 1st time of asking.
R
Rachel
02/21/24
Great onboarding tutorial
Great onboarding tutorial, Princess was able to answer all the queries that I had with VAT set up, linking apps etc
PF
Pauline French
02/21/24
Just had my hand held by Harish…
Just had my hand held by Harish (Quickbooks support agent) to help me with a few issues that were driving me insane. He was awesome! Excellent knowledge & super patient. Thanks so much Harish.
SW
Stuart Warner
02/21/24
Issue sorted
Dawn was very friendly and knowledgeable. She kindly guided me through sorting the issue. The screen share facility was very helpful.
OJ
O'Neil Johnson
02/21/24
Great customer journey
The time and patience that Gareth put in to help me correct my balance spreadsheet, I am truly grateful. We were on the phone for over 3 hours and he still was able to have the patient and focus till the end. I am now confidence to continue this on my own.
WH
Winston Harrison
02/20/24
Vincent my assistant helped me with on…
Vincent my assistant helped me with on boarding was super helpful and I now know a lot more information to help my business that I could not find online.
MD
Marie Devlin
02/20/24
Gillian guided me and showed me how to…
Gillian guided me and showed me how to set up a credit card account and record transactions. She was so supportive, patient and kind.
EB
Elizabeth Barraclough
02/20/24
One of the best companies to call....
One of the best companies to call and get the help you need. Just spoke with Dawn and she immediately solved two problems that have been baffling me for weeks! You get straight through and get the help you need straightaway! Credit where credits due. Thank you.
HT
Haiying Tang
02/20/24
Have tried the online chat with John…
Have tried the online chat with John from QB. John is very patient with me and helped to solve problem. Good experience from John's guidance.
JD
James Duggan
02/20/24
Enrico was very knowledgeable and…
Enrico was very knowledgeable and helped me find the solution to my problem very quickly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].