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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 521-530 out of 8356

KM

Katrina Mills

02/20/24

5 out of 5

Excellent service from Dezza

Excellent service from Dezza, she showed me the increased functionality of quickbooks. She listened to my questions and checked I understood and was happy at each stage.

JD

James Duggan

02/20/24

5 out of 5

Enrico was very knowledgeable and…

Enrico was very knowledgeable and helped me find the solution to my problem very quickly

HT

Haiying Tang

02/20/24

5 out of 5

Have tried the online chat with John…

Have tried the online chat with John from QB. John is very patient with me and helped to solve problem. Good experience from John's guidance.

MD

Marie Devlin

02/20/24

5 out of 5

Gillian guided me and showed me how to…

Gillian guided me and showed me how to set up a credit card account and record transactions. She was so supportive, patient and kind.

WH

Winston Harrison

02/20/24

5 out of 5

Vincent my assistant helped me with on…

Vincent my assistant helped me with on boarding was super helpful and I now know a lot more information to help my business that I could not find online.

HM

Helen Mason

02/19/24

5 out of 5

very helpful

very helpful, thank you

MR

Marian Reakes

02/19/24

5 out of 5

VERY HELPFUL

Date of experience: February 20, 2024

D

DAVIES

02/19/24

5 out of 5

DAWN WAS VERY HELPFUL AND PLEASANT

DAWN WAS VERY HELPFUL AND PLEASANT. SHE HELPED ME TO RESOLVE MY PROBLEM QUICKLY AND EFFICIENTLY.

LD

Lindsay Dobson

02/19/24

5 out of 5

I had a question in setting up…

I had a question in setting up QuickBooks. I got an almost instant response to a call back request. The problem was very easily resolved by Phoebe. Thank You

DM

Dallas McGillivray

02/18/24

5 out of 5

Tracey took me through all the issues…

Tracey took me through all the issues that I need resolving in a most professional way. It was excellent

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].