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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4951-4960 out of 8356

EM

Emily Mockett

04/27/22

5 out of 5

Rob was really helpful when I had some…

Rob was really helpful when I had some payroll queries around EPS and claiming the employment allowance.

RH

Rod Howarth

04/27/22

5 out of 5

Quickbooks Payroll

Quickbooks Payroll - Advisor was exceedingly knowledgeable and more importantly patient. Highly receommended.

A

AK

04/27/22

5 out of 5

Very good experience with the customer…

Very good experience with the customer support team - Mordecai was excellent

HE

Heather Evans

04/27/22

5 out of 5

all sorted

all sorted - thank you

TB

Tom B

04/27/22

5 out of 5

Solved our problem very quickly

Date of experience: April 28, 2022

DS

Daman Singh

04/26/22

5 out of 5

Migrate to Quickbooks Payroll

I need help to migrate to Quickbooks Payroll but, first, the software had to be authorised and loaded. This was beyond me. Enrco was very very helpful and patient, and success was achieved. Thank you Enrico and Quickbooks

A

angela.fc.morris

04/26/22

5 out of 5

Business as well as Technical know how

I have twice had the good fortune to be dealt with by Mr Day. He brings business knowledge as well technical know how. On both occasions he has shown great patience as I was having trouble integrating Advanced Payroll and understanding how to run the Payroll, fould the actual notes supplied by Quickbooks somewhat inadequate. I have been running payrolls for over 50 years from bog standard using tables in 1960's and 70's to Sage ( to my mind the Rolls Royce of Payrolls) and Moneysoft Find ...

Read more

MT

Matthew Thomas

04/26/22

5 out of 5

Kacey was great and could not of been…

Kacey was great and could not of been more helpful resolving my queries

ML

M Lambley

04/26/22

5 out of 5

Great support

Great support during telephone call today then followed up with helpful links and training links .As I am new in my role and we are a small company feel very supported using quick books.

M

Magdalena

04/26/22

5 out of 5

Isabella - customer success expert

Isabella was very helpful and quick in responding to my many queries!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].