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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4941-4950 out of 8356

HW

Heather Wolfenden

04/28/22

5 out of 5

Absolutely fab

Absolutely fab. Solved my issue very quickly and professionally. Thanks very much.

S

SB

04/28/22

5 out of 5

Customer Service - appreciated

I was in a situation having never used Quick books before where I needed to register myself via an invite. After speaking with Joe I managed to access all accounts and he made the experience nice and simple and straight forward. He then also followed up with a return call once he had seen I had logged into the system. Thank you for great customer Service

M

Marianna

04/27/22

5 out of 5

Great customer support! Thank you Milan :)

Initially I only had one query regarding my QBO subscription invoice for my clients as the amount charged on it didn't seem correct. However, Milan Jean was very nice and very patient with me and explained this to me in a way that I now understand what the charges are made up of even though it didn't make sense at the start. She politely asked if I needed help with anything else, then I remembered that actually I did have another query so again Milan Jean was amazing at resolving my issue ...

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A

Anna

04/27/22

5 out of 5

Very helpful advice

Date of experience: April 28, 2022

HB

Hannah Bloor

04/27/22

5 out of 5

Put in a call request and was contacted…

Put in a call request and was contacted in under 5 minutes! Id made a mistake I was unsure I could rectify in payroll and Cassandra was so helpful and quick to help me correct my mistake!

MB

Manon Booth

04/27/22

5 out of 5

Can't fault it, wouldn't use anything else!

For a person who has a complete lack of financial knowledge, quickbooks have made looking after business finances a breeze. If you get stuck or run into a problem that you can't solve, they have advisors available on both web chat and over the phone who are always happy to help and have a wealth of knowledge to make sure your issues are fixed. Advice is simple and accessible and the use of screen share makes this really easy. Can't fault it and will definitely be using it for future businesses!

L

LMCN

04/27/22

5 out of 5

Excellent customer service

Excellent customer service. Santosh was very helpful and informative/

RW

Rob Wilbore

04/27/22

5 out of 5

Good and effective support

Excellent and effective support from the call centre. Understood and resolved my issue

AS

Abdus Salam

04/27/22

5 out of 5

Very helpful support

Date of experience: April 28, 2022

BS

Bianca Stancu

04/27/22

5 out of 5

Adam's review

Thanks Adam, your guidance was very helpful. Sorted out everything

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].