9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4961-4970 out of 8356
P
Peter
04/26/22
Great service
Although getting to the right place was difficult, great service when I got there
HS
Heather S
04/26/22
Very helpful
The gentleman was very helpful and solved my issue very quickly. He was very polite and professional and I was pleased that he understood my problem and was able to fix it for me.
LP
Larry Pendleton
04/26/22
Great support regarding payroll and…
Great support regarding payroll and pensions during telephone call today.
AB
Annette Brooks
04/26/22
They were very helpful and…
They were very helpful and knowledgeable, fixed my VAT problem very quickly.
JW
john waits
04/26/22
Resolved a payroll problem in minutes…
Resolved a payroll problem in minutes to my great relief
IH
Iris H
04/26/22
VAT Exception Report
I am about to file my first VAT tax return after migrating from QB Desktop 2016 to QB online. I therefore asked for a call back to get some assistance. Catherine called me back promptly and answered all my questions I had regarding the exception report. She was very helpful and made me smile at the end of the day.
GM
Georgiana Marshall
04/26/22
Very helpful and patient
Date of experience: April 27, 2022
B
Bron
04/26/22
Great help with gnarly VAT issue
Great help with gnarly VAT issue Lyn was very patient, took the time to really understand the issue I was having with a historic VAT error, calmly found the correct advice which she told me and emailed me, and followed up afterwards to make sure it had all worked.
R
ro
04/26/22
Excellent customer service.
Date of experience: April 27, 2022
JM
Julie M
04/26/22
Joe was extremely helpful and patient…
Joe was extremely helpful and patient with me and resolved my problem, thank you very much
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].