9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4931-4940 out of 8356
AM
Alan McGaw
05/02/22
Jerly was very pleasant and very helpful
Date of experience: May 03, 2022
CE
Cathy Emmins
05/02/22
Agent was super helpful and patient and…
Agent was super helpful and patient and helped us to resolve our query quickly. Thank you Bernadette!
SF
Stuart French
05/01/22
Katie was indeed an expert
Katie was indeed an expert, She answered all my questions on payroll (P60, P45 and Leavers) and a couple of things that i had forgoten about. she was very polite, friendly and made dealing with Payrol so much easier for me. THANK YOU KATIE!!!
S
Suk
05/01/22
Good understanding of the issue and…
Good understanding of the issue and swift resolution.
CH
Chee Hwan Frisby
04/30/22
Excellent help from Elliot
Excellent help from Elliot. We need more support of this kind....patience and with knowledge to resolve the problem.
GH
Gabi Humphries
04/29/22
Lovely customer service
Lovely customer service! Manilyn is an asset to your customer service team! 😊😊😊
A
Anne
04/28/22
Wanting to claim EPA for prior year
Wanting to claim EPA for prior year - 20/21. Help given to download Basic PAYE tools from HMRC onto Mac. Scott was amazingly patient with me and took me through everything in a friendly way. I now have Basic Tools and hopefully all will be well from now.
SS
Sam Seth
04/28/22
New to QuickBooks I have found the…
New to QuickBooks I have found the technical team great. There is always someone ready to help. The advice is clear and easy to follow particularly as they can access your screen. They are also very good at unpicking problems and working alongside you.
WN
Wink Nicol
04/28/22
Excellent service
Excellent service. The callback was amazingly quick and a very small but significant payroll problem was thoroughly investigated and, although it took some time, was finally solved. I felt greatly relieved and couldn't have been more pleased.
JJ
James Justice
04/28/22
Excellent help
Excellent help - a credit to Quickbooks !!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].