9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4901-4910 out of 8356
FD
Flavia Draghici
05/04/22
Thank you very much for your patience
Thank you very much for your patience, I really appreciate your help!
JF
JOHN FIORE
05/04/22
VAT MTD Issue
Issue was resolved to my satisfaction with the assistance of very knowledgeable customer adviser.
E
Emma
05/04/22
Helpful went above and beyond
Date of experience: May 05, 2022
JS
Jamie Sugg
05/04/22
Quickbooks Self-Employed fantastic!
Quickbooks Self-Employed fantastic! I've been using this for over four years, and it's been fantastic for me as a self-employed artist. The ability to access my invoices and expenses on both desktop and mobile device allows me to run my business from anywhere; the software isn't perfect, with a few glitches here and there, but when I've flagged these with customer support that have understood the issue and resolved it normally within 24 hours, which is great service. The ability to classify ...
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AS
Amir Shahzad
05/04/22
Stephanie was great help unlike I spoke…
Stephanie was great help unlike I spoke to someone before her.
HS
Hakan Shah
05/04/22
Duke (QB's Services) was extremely…
Duke (QB's Services) was extremely patient and understood my 3 - 4 issues using QuickBooks. I am using QB's for the first time to prepare VAT Returns for last Quarter...Duke understood my concerns in preparing this and mismatches of last VAT Returns Quarter Payment Dates against much earlier Expenses (especially use of updating the Payment Dates in the app). So I agreed to open my computer screen for hm to control and to see my concerns on "How to do" stuff in QB's. He was curtious, great ...
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T
Tatjana
05/04/22
High standard service by Elliot
High standard service by Elliot! Thank you.
SM
Sam Masters
05/04/22
Brilliant support
Elliott was excellent, he was clear in all his instructions and very patient. I was impressed that once the first ‘thing’ we tried didn’t work he came up with an alternative, and then a third option too until the issue was resolved. Hopefully if I have future issues and have to call support I’ll get Elliott again.
AM
Amanda Matthews
05/04/22
Very helpful in solving an unusual query
Date of experience: May 05, 2022
LB
Louise B
05/04/22
Excellent customer care
Excellent customer care, very professional and extremely helpful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].