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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4891-4900 out of 8356

P

Paul

05/05/22

5 out of 5

The service I had this afternoon with…

The service I had this afternoon with the support team was very helpful.

JS

Jacqueline Symons

05/05/22

5 out of 5

very helpful

very helpful, clear and knowledgeable assistance with problem solved quickly and easily

S

Samantha

05/05/22

5 out of 5

Great help

Fantastic help & patience from Sunil. Lovely manner on the phone - I was quite stressed & he was very calm

A

Albena

05/05/22

5 out of 5

Daryl was knowledgeable

Daryl was knowledgeable, quickly understood what the issue was and resolved it. I am very pleased with his help

JW

Julieann Wood

05/05/22

5 out of 5

Unable to login

Kayce was very helpful & polite

R

Raj

05/05/22

5 out of 5

Qbo offers great phone support which is…

Qbo offers great phone support which is a massive plus versus its rivals the people on the phone are very helpful and knowledgeable

M

Michelle

05/04/22

5 out of 5

Vee was a great help

Date of experience: May 05, 2022

MG

Martin gorman

05/04/22

5 out of 5

I strongly advise anyone thinking of…

I strongly advise anyone thinking of having accounting software to use QB. Id recommend QB over Xero as Xero is not as straight forward in logging transactions and you have to raise a ticket with customer support. At least with QB the support is live.....For those like me who struggle with both the PC and taxes I cant emphasize more how essential the support is

C

Customer

05/04/22

5 out of 5

Quickbooks are always able to solve my…

Quickbooks are always able to solve my issue. Brilliant customer service!

J

John

05/04/22

5 out of 5

It's neat

It's neat. It does almost all that we need. It suits non accountants very well

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].