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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4911-4920 out of 8356

E

Eva

05/04/22

5 out of 5

Vee has been very patient with me to…

Vee has been very patient with me to solve my problem! Really appreciate her help

MA

Maqbool Ahmed

05/03/22

5 out of 5

Excellent service and resolved an old…

Excellent service and resolved an old o/s issue that I have spoken to quite a few people to resolve but was still unresolved! Well done Santosh.

GA

G Alex

05/03/22

5 out of 5

Excellent customer service

Excellent customer service - queries resolved quickly and check to make sure that it worked for me

KL

Kerry Lacey

05/03/22

5 out of 5

Very efficient

Very efficient. Thank you x

VC

Vanessa Chapman

05/03/22

5 out of 5

Excellent Customer Support

I had a complex issue which Robert was able to resolve quickly and easily. My initial on-line question was dealt with by a phone call within 5 minutes of submission. Robert was patient and tenacious in providing a solution - very impressive service and support.

GK

G Knapper

05/03/22

5 out of 5

It's great being able to speak to a person!

I had been having issues with changing an account designation on a couple of previously posted items; after talking to Jhon and sharing my screen, we were able to fix the issue pretty quickly. Jhon stayed on line until I had chance to check previous linkages were still maintained and that the reporting was now as it should be.

MS

Melissa Smith

05/03/22

5 out of 5

Amazing customer service

The service I received today was amazing. My concerns were listened to and a resolution quickly found. This type of customer service is exactly what every company should strive for. Thank you :) It was my first time on the QB customer chat and I was very impressed. I will be recommending QB to all fellow small businesses from now on.

HB

Henry Brownson

05/03/22

5 out of 5

The agent had full knowledge of the…

The agent had full knowledge of the product and was easily able to sort out the issue.

MG

Miriam Grosskopf

05/03/22

5 out of 5

What Fab and Professional Service !

Date of experience: May 04, 2022

RL

Richard Lawson

05/03/22

5 out of 5

Excellent resolution and explanation of…

Excellent resolution and explanation of problem

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].