9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4881-4890 out of 8356
RS
Robert Sugden
05/06/22
The telephone support was excellent
The telephone support was very helpful, kind, patient and effective. Top marks to the lady. I am still not clear why the user interface has changed in the way it has.
DS
Darren Saunders
05/06/22
Very helpful and informative on my…
Very helpful and informative on my queries.
DB
David Bowes
05/06/22
Urgent Problem Solved
I chatted with Johncell in relation to an urgent query. He found answers to the problem, was very polite and always let me know when he was leaving the chat to find a resolve. He also stayed with me whilst we tried a couple of solutions, not leaving the session until the matter had completed.
DS
Darren Saunders
05/06/22
Very helpful and informative on my…
Very helpful and informative on my queries.
DB
David Bowes
05/06/22
Urgent Problem Solved
I chatted with Johncell in relation to an urgent query. He found answers to the problem, was very polite and always let me know when he was leaving the chat to find a resolve. He also stayed with me whilst we tried a couple of solutions, not leaving the session until the matter had completed.
LS
Leah Stanbury
05/05/22
Perfect
Exactly the help I needed, thanks
J
Jane
05/05/22
A true Star
I was very worried with the connection and login issues with HMRC for VAT return, Ronald was very helpful, supported me step by step, even waited for long time while I was on the phone with HMRC. I am very pleased with Ronald's professional service and kindness - a real true star for QuickBooks! Thank you aging.
TL
Torquil Law
05/05/22
Quickbooks customer service was…
Quickbooks customer service was brilliant. Adam knew the subject matter brilliantly and was able to resolve the issue very quickly and was very knowledgable. It was nice to speak to a human being
JW
Julieann Wood
05/05/22
Unable to login
Kayce was very helpful & polite
TM
Therese McGuire
05/05/22
Most helpful customer service assistant…
Most helpful customer service assistant - KayceB - that I have had the pleasure to deal with. Multiple errors trying to connect with HMRC MTD were resolved successfully by the Quickbooks assistant who had the greatest of patience and a very pleasant and polite manner. Highly recommend.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].