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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4871-4880 out of 8356

A

Ann-Marie

05/09/22

5 out of 5

The agent was so helpful

The agent was so helpful, friendly and understanding. He guided me through all what I needed to do and had my quick books running again in not time.

J

JW

05/08/22

5 out of 5

Robert was polite and knowledgable

Robert was polite and knowledgable, and went the extra mile

JP

Janita Patel

05/08/22

5 out of 5

Ruth was very professional and resolved…

Ruth was very professional and resolved my issues.

NW

Nicole Wright

05/08/22

5 out of 5

Super user-friendly

Super user-friendly. Great support provided. I actually enjoy using this software

RT

Ros Thomas

05/08/22

5 out of 5

Sunil was incredibly helpful and gave…

Sunil was incredibly helpful and gave first rate customer service. I had a lot of questions and information to help build my payroll and he was very patient and answered everything I had queried. He also went the extra mile by helping with some other areas of my accounting program. Excellent customer service. Thank you Sunil

IA

Idalyn Acolatse

05/08/22

5 out of 5

Quicksbooks rep

Quicksbooks rep. was very helpful

G

Gema

05/08/22

5 out of 5

Excellent customer service

Excellent customer service I was helped every step until my problem was resolved

MC

Matthew Crozer

05/08/22

5 out of 5

What a great help, thank you for your time!!

Date of experience: May 09, 2022

M

Maria

05/07/22

5 out of 5

Marietes at quick books was so helpful…

Marietes at quick books was so helpful and patient in helping me solve my accounting problem today. I had previously spend hours trying to resolve the problem unsuccessfully. She listened to my problem and helped me through virtual chat and screen sharing, step by step until we solved the problem which was entirely caused by me in the first place. A huge thank you to a very professional and helpful person at quickbooks. :-)

A

Andrew

05/06/22

5 out of 5

A very helpful tutorial

Date of experience: May 07, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].