9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4861-4870 out of 8356
IR
Imtiaz Rasool
05/10/22
Great person to deal with over the phone
Date of experience: May 11, 2022
WR
West Row Baptist Church
05/10/22
Good support from Help team
Agent was polite, helped answer the question and showed concerned as to whether I had any other outstanding things I needed answering.
MW
Mark W
05/09/22
QuickBooks Customer Care
Great service from QuickBooks customer care. After encountering a problem with PAYE and not being able to resolve it online, I rang the contact number and after an initial chat with a colleague, was put through to Elliot A, an appropriately named Customer Success Expert. He listened, understood the problem, and very patiently guided me through the various steps to resolving it, even giving me his direct contact details for future use. In a commercial world of bots and virtual assistants, ...
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AA
Aleks Avdeyev
05/09/22
I have contacted QBOA support team to…
I have contacted QBOA support team to resolve the payroll-related queries. Within a few minutes Duke Daniel has connected and solved it all. He was friendly and patient, explained and showed everything several times until I was confident with what I am doing. Overall great service.
SL
Sarah Longworth
05/09/22
Marietes Alicaway was so lovely and…
Marietes Alicaway was so lovely and helpful :o)
S
Sarah
05/09/22
I called Quick books as I was out on my…
I called Quick books as I was out on my bank reconciliation, Ruth was so helpful and sorted the problem out very efficiently.
E
Enrique
05/09/22
Camilla was an excellent assistant and…
Camilla was an excellent assistant and she help me to resolve my questions very polite and efficient
B
Beverley
05/09/22
Elliott in Payroll queries really…
Elliott in Payroll queries really helped me this morning in a quick and efficient manor.
A
Aman
05/09/22
Very good service
Very good service. located and dealt with the problem immediately
S
Steve
05/09/22
Great intuitive accounts package with…
Great intuitive accounts package with great customer support
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].