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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4741-4750 out of 8356

LC

Linda Champion

05/24/22

5 out of 5

Sunil was extremely helpful with my…

Sunil was extremely helpful with my queries. He helped me to resolve them really quickly.

LC

Liam Crowley

05/24/22

5 out of 5

VAT Periods

A client of mine had VAT periods showing, different to the ones they needed to file at HMRC. Lyn, the Quickbooks advisor, walked me through correcting this issue, with the matter being dealt with accurately and quickly :)

PM

Paul Miller

05/24/22

5 out of 5

I had a problem regarding my vat…

I had a problem regarding my vat account after submission it was pretty complex but the lady was absolutely fantastic patient friendly & extremely helpful with out her help I couldn’t get this resolved I’m very grateful & highly recommend QuickBooks

MR

Martyn Rowe

05/23/22

5 out of 5

Rob was very helpful and professional

Date of experience: May 24, 2022

S

Shaun

05/23/22

5 out of 5

Great help!

Great help from Chris on 2 issues that have been causing me problems for months! He took the time to go through 2 or 3 different ways of doing things until we finally settled on the best way for our particular business.

SD

sameer DMello

05/23/22

5 out of 5

Chris is particular was very helpful in…

Chris is particular was very helpful in resolving my issues with speed.

PR

Peter Reynolds

05/23/22

5 out of 5

Found the problem

Found the problem, spoke English not computer, and had a sense of humour. Couldn't ask for more.

DC

Debbie Christopher

05/23/22

5 out of 5

Excellent customer sevice

Daryl was so helpful and really patient. She made sure I understood everything before she went off line and answered all my queries

J

JP

05/23/22

5 out of 5

Solving payroll issue

Robert helped to solve my payroll issue and showed me what to do. He was very helpful and explain things to me so easily, for which I am most grateful.

PR

Priya Raja-Motala

05/23/22

5 out of 5

Issue resolved within minutes.

Spoke to Sunil who was just so responsive. Although I was getting confused in couple of areas, he was very patient. Issue resolved within minutes.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].