9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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DP
Deepak Pachchigar
05/23/22
Rolly is an excellent support guy
Rolly is an excellent support guy. He not only solved the issue i had but helped me to create an trail online version and even helped me to transfer the data online. Brilliant Rolly.
SM
Shafi Mirza
05/23/22
Excellent
Very helpful
S
Sarah
05/23/22
I had a conversation with Alan Colville…
I had a conversation with Alan Colville from QB. What a helpful and genuinely nice person! He was very knowledgeable and happy to go through my issues with reconciliation and refund process and so many more things. Thank you Alan! Sarah Maxwell Case number 1581729972
CS
Carol Swart
05/23/22
Execellent Service
Very professional and polite. Managed to sort out my problem quickly and efficiently.
C
Chloe
05/22/22
Clear and knowledgeable help
Easy to find the telephone number and was answered by an expert quickly. The expert was very knowledgeable and clear and resolved my queries quickly and completely.
A
Ashlea
05/22/22
Very informative and polite
Date of experience: May 23, 2022
J
JeremyA
05/22/22
Very helpful an amazing knowlledge of…
Very helpful an amazing knowlledge of software. Thank you problems solved.
PC
Pamela Connaughton
05/22/22
Very easy to use and have issues…
Very easy to use and have issues resolved by expert help
ZI
Zain Iqbal
05/22/22
Paul was great!
Date of experience: May 23, 2022
NA
Nadia Abdi Ahmed
05/22/22
qbo help
The man I was on the phone to was very helpful and patient. I managed to fix the issue at hand with his assistance.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].