9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4731-4740 out of 8356
K
Kate
05/25/22
Aljandro was excellent.
Date of experience: May 26, 2022
AT
Anne Twomey
05/25/22
Hermininia talked me through my problem…
Hermininia talked me through my problem and sorted it with great patients. She was very confident and efficient.
FR
Felisa Robinson
05/25/22
Everyday process made very easy.
I contacted QuickBooks with what I thought was a simple transaction as in creating a new customer, which not find the account when saved. It turned out that there was a browser issue, I would not have found as I thought I was doing something wrong . The advisor gave every assistance and showed me exactly what to do create the new customer. i was able to follow the process very easily.
CW
Charles Whiteman
05/25/22
Sensible approach
Quick response and the assistant was sensible in saying they needed to check the answer.
K
Ken
05/25/22
Stephanie was helpful
Date of experience: May 26, 2022
AW
Antonia Webb
05/24/22
My advisor was very knowledgeable and…
My advisor was very knowledgeable and helpful and we managed to find a work around to my issue together. She really is a superstar and a great representative for your business
SH
Sadegh Helalat
05/24/22
Rob was excellent and knowledgeable
Rob was excellent and knowledgeable. Again this review is for Rob as an employee and not Quickbooks. Quickbooks need better connectivity to bank apps. As I am unable to connect my Bank to Quickbooks I have had my time wasted in resolving issues that should not have happened.
C
cp
05/24/22
Thank you sorted...
Thank you sorted... You made it very easy to resolve. Thank you
CA
Cenk Akar
05/24/22
Technical Issue? Solved...
I had a technical issue and despite getting second line support involved they were very patient and managed to fix it. Thank you very much.
RY
Ray York
05/24/22
The person I spoke to was very knowledgeable
The person I spoke to was very knowledgeable about the product and bookkeeping and provided the best advise to correct the issues I have
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].