9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4471-4480 out of 8356
HF
H forsyth
07/03/22
Incredibly helpful gentleman
Incredibly helpful gentleman, very patient and sorted my problem, can’t thank Ben enough
EH
Elliot Hawkes
07/03/22
Cerise was great.
Cerise was great. Explained lots of things I was having queries about with calmness and reassurance.
P
Patrick
07/03/22
Very helpful
Very helpful. Resolved v quickly.
LW
Louise Winning
07/03/22
Excellent service
Patricia was great. I was so confused about what to do with extra money paid to me by clients. She logged on my laptop, obviously with my authority, then guided me through the process at every step and helped me create an account and entry for tip revenue. She was really patient with me too! Thanks for your help.
SW
Sally Williams
07/03/22
Great Support from QB
Great Support from QB, phone answered and problem resolved
C
Celia
07/03/22
Great service from the Helpline
I had a problem with updating a payment card in QB online. Ben on the helpline spoke clearly and calmly, explaining everything as we proceeded. He was thorough and worked through the issue logically for an hour, while we resolved the problem. Thanks Ben. Sorted!
LM
Lauren Mann
07/03/22
Vee was exceptionally helpful
Vee was exceptionally helpful, knowledgeable of the product issue and reassured me that there is an easy solution.
MF
M Freed
07/03/22
Vee was a breath of of fresh air…
Vee was a breath of of fresh air compared with the online chat that was of no help at all. Vee when above and beyond to try and help. She rang us back immediately to free up the home phone so that it could receive a code. Thanks Vee!
HF
Heather France
07/03/22
Quickbooks online support is great
Quickbooks online support is great, top advice and very quick response
FO
Finance Officer
07/03/22
I contacted Quickbooks support for some help on set up
I contacted Quickbooks support for the second time today and was helped by Joe. As the first time I called, the customer service was outstanding. Joe took the time to understand my queries and then 'hopped' onto my PC to really show me exactly where I needed to go and what I needed to do for each question. Joe also sent me really useful links to assist me further. Another truly helpful call and stopped me stressing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].