9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4461-4470 out of 8356
RM
Rachel Morris
07/04/22
Resolved sending FPS to HMRC
3 months into using quickbooks and its mostly be intuitive to use but was having issues sending the FPS to HMRC after payroll and didn't seem to find a solution online but after a call back I was talked through some possible solutions and they were very patient with my slow laptop. Finally resolved the issue! Great to be able to contact a human as I was getting nowhere with just the virtual assistant.
LT
Lisa Tate
07/04/22
VERY HELPFUL AND PLEASENT ON PHONE
Date of experience: July 05, 2022
JC
JADE COATE
07/04/22
10/10 service
Very very pleased with the service I received today. Vee went above and beyond to help with the queries I had, and talked me through each query step by step. Would definitely recommend this service
DP
David Parkins
07/04/22
I spoke with Kayce who resolved my…
I spoke with Kayce who resolved my issue quickly and clearly. Very impressed with both her knowledge and friendly interaction.
C
Customer
07/04/22
Kayce
Kayce Was extremely helpful and identified the issue promptly I have now successfully filed my late VAT return First class
MT
Mr Thaya Idaikkadar
07/04/22
knowable and handle the problem with…
knowable and handle the problem with efficiently and in a gentle manner
KH
Keith Hoskins
07/04/22
Very helpful advisor
Date of experience: July 05, 2022
SG
SECRET GARDEN Nursery
07/03/22
Responsive
Responsive, to the point, and quite helpful.
WH
William Herting
07/03/22
I was unsure how to account for a VAT…
I was unsure how to account for a VAT refund so called the help desk. The support I received was friendly, helpful and quick (Quickbooks!).
K
Katie
07/03/22
Lyn was amazing really helpful and just…
Lyn was amazing really helpful and just a good lass to talk too! Know what’s she is doing and a great sense of humour
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].