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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4481-4490 out of 8356

LH

Lakieska Heslop

07/03/22

5 out of 5

The amazing Jesieca V

I would just like to say that Jesieca V was so helpful, patient, kind and efficient. She is amazing at her job and I felt supported through out our interaction. I would like to thank her again and let her know how appreciative I am for all her help. Best wishes Miss L Heslop

RB

Rupert Burrows

07/02/22

5 out of 5

Quick answer

Quick answer, polite, resolved my query successfully.

BA

Bollyfit Active CIC

07/01/22

5 out of 5

Easy to get contact with in five…

Easy to get contact with in five minutes Support is good

N

Nicole

07/01/22

5 out of 5

Vincent was a pleasure to deal with and…

Vincent was a pleasure to deal with and was patience and competent at helping me solve an issue I had. Highly recommended!

AO

Aaron Oguntusin

06/30/22

5 out of 5

I was about to cancel my subscription…

I was about to cancel my subscription as I couldn’t link my bank account. Cassandra was amazing and helped me connect. She was very patient and kind. Overall happy customer!

B

Brenda

06/30/22

5 out of 5

The helpline staff at Intuit QuickBooks…

The helpline staff at Intuit QuickBooks UK are always polite and invariably can quickly resolve any issues. I have never waited more than a minute or two and the experience has been pleasant.

MT

Mr Tarpey

06/30/22

5 out of 5

HAD A PROBLEM

HAD A PROBLEM. IT WAS RESOLVED QUICKLY

C

customer

06/30/22

5 out of 5

Can't connect to hmrc mtd vat return

Had been struggling with trying to connect to HMRC making tax digital for a few weeks. After a few minutes with Manalin from quickbooks the issue with our vat return was resolved and the vat return submitted. 100% satisfaction.

AC

Andrew Cruickshank

06/30/22

5 out of 5

Very satisfied and impressed with the…

Very satisfied and impressed with the support I received today from Enrico. A patient and understanding appreciation of my issue and what I needed to know to work it out. Very helpful and worthwhile

MK

Mr Keith Jones

06/30/22

5 out of 5

I needed help deleting an invoice…

I needed help deleting an invoice marked as paid. Rachelle quickly talked me through the process. Very quick to answer the phone and resolved the issue within a few minutes.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].