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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4451-4460 out of 8356

A

Alain

07/05/22

5 out of 5

Great service

Charmie was very patient and helpful to sort out my MTD connection issue to HMRC.

MP

Mr Peter M

07/05/22

5 out of 5

After a slow start my request was…

After a slow start my request was approved. I received a sympathetic understanding of the issue and the correct solution was found.

S

Serah

07/05/22

5 out of 5

Niamh, excellent and patience

Niamh, Quickbooks are always so helpful and attentive. Thank you for helping me with keeping my books up to date.

HW

Hugh Watchorn

07/05/22

5 out of 5

Problem with MTD connection

Problem with MTD connection. Was called back very promptly, and the problem was dealt with. Great to have a person on the end of the line rather than a bot...

DL

Darren L

07/05/22

5 out of 5

Enrico on Payroll support was extremely…

Enrico on Payroll support was extremely helpful and guided me through exactly how to resolve my query. Great support thanks.

AM

Aaron McBride

07/05/22

5 out of 5

Payment Allocation Query

Nicha was very helpfull and quick to respond to my queries, they also managed to sort out my query in a very short space of time

S

Stuart

07/05/22

5 out of 5

Sort first vat return

Having completed first quick book vat returns But not able to to connect quick book &HMRC I first went to HMRC who were very helpful but could not sort problem out We contact Quick via email they said they would call in 5mins they call back in under 3mins Jo was very helpful and surpass my expectations sorting all problems out Many thaby

AE

Argyle Electrical Services Ltd

07/05/22

5 out of 5

Andrea Morrison was really helpful

Andrea Morrison was really helpful. She had full understanding of the nature of my query and resolved it pretty quickly. I didn't have to wait.

JG

Julie Greenwood

07/05/22

5 out of 5

Victoria was very helpful and went out…

Victoria was very helpful and went out of her way to help me

AH

Aidan Hall

07/04/22

5 out of 5

Great service

Date of experience: July 05, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].