9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4441-4450 out of 8356
IA
Iain Ashbrook
07/06/22
Great service
Very helpful, patient, and knowledgeable agent handled my queries, and solved my issues in one call
NN
NotProvided NotProvided
07/06/22
Jhon was very helpful and answers all of my questions.
Jhon was very helpful and answers all my questions but one. Which he gave me the name of the department who could answer that question, regarding our desktop QuickBooks.
MG
M Gossling
07/06/22
Excellent
Excellent, clear, knowledgeable guidance to resolve my issue - I was so relieved and grateful!
RM
Roy Mitchell
07/06/22
Outstanding support
With many software providers you can go round in circles trying to find the answer. With Quick books call back service you get straight through to a human being who really knows their stuff. Just outstanding service Thank you Quick books
AG
Amanda Gyger
07/06/22
Lyn was patient and a fantastic help
Date of experience: July 07, 2022
K
KRash
07/06/22
Andrea Morrison
Andrea Morrison, had a call with her and she was absolutely great and helpful.
GC
Geoff Chapman
07/06/22
Support services excellent
We've been using QBO for a few years, and switched our payroll to them in April this year. We've had a few problems getting the integration with our pension provider (NEST) to work, so several times now we've had to make use of the QB support services by requesting a call back. That service has been excellent, with call back generally being received within a few minutes and the support person on the other end being knowledgeable and helpful.
SB
Shannon Bermingham
07/06/22
Great service
Great service, thank you
NP
Neil Peech
07/06/22
Very easy to use with fantastic support
Date of experience: July 07, 2022
SE
Sian Early
07/05/22
Payroll Journals Not Posting
my payroll journals weren't posting so I went on the on-line chat and got connected to Anthony who was extremely helpful. He connected to my laptop and guided me to exactly where I needed to go. He was halfway through showing me when I needed to go to an urgent meeting that had been pre-booked so I explained that I needed to go. Whilst I was in my meeting, Anthony sent an email explaining what I needed to do to rectify my error with detailed notes which were very useful and helpful and this ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].