9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4371-4380 out of 8356
H
Helen
07/17/22
Excellent service
Excellent service. Quick to get through and my problem resolved straight away.
S
Sarah
07/17/22
really helpful advisor helped solve my…
really helpful advisor helped solve my payroll issue.
PH
Peter H
07/17/22
Making Tax Digital
I had a problem with Making Tax Digital link between QB & HMRC - had been using MTD for years but suddenly decided it needed reconnecting!! Customer representative spent 50 minutes on the phone patiently working through the problem in order to get it resolved Excellent service - extremely helpful rep.
CC
Collin Cadwallader
07/17/22
Purchase Order
Sally Baker was very helpful regarding our purchase order issue
PH
Phil Humphreys
07/17/22
100% successful
100% successful. Rachael was excellent.
DA
Debbie Atkinson
07/17/22
Represented was very helpful.
Represented was very help full. It did not take long to complete the activity.
DS
David Stoughton
07/16/22
Successful conclusion
The first helper I had rang off unexpectedly. So bad start, entirely made up for by Marie who patiently went through a long process to come to a successful conclusion. So, well caught!
J
Jahin
07/16/22
Excellent and friendly work.
Date of experience: July 17, 2022
GS
Gail Scanlon
07/15/22
Excellent training for quickbooks on-line
I had quickbooks on-line training with Kent and it was excellent. He was very helpful, friendly and knowledgeable. He answered all of our questions and I now feel more confident in using quickbooks. would definitely recommend this training. 1584924092
MS
Mrs S Kevern
07/14/22
Quick and easy
The online chat service was quick and easy to use. Cindy solved my problem (fixing a mistake I had made by making a change in the software back end) and explained what I should do next. I really didn’t think this support call would be so easy ☺️
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].