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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4361-4370 out of 8356

M

Mary

07/18/22

5 out of 5

All good

All good. Thank you

JR

James Robbins

07/18/22

5 out of 5

Very good service

Date of experience: July 19, 2022

JG

Janet Gayle

07/18/22

5 out of 5

person who helped me with my…

The person who helped me with my payroll query was very efficient and knowledgeable about the subject. It was so quick and easy to get my query resolved.

A

Anonymous

07/18/22

5 out of 5

Very knowledgeable service and…

Very knowledgeable service and efficient outcome

EC

Emma Collins

07/18/22

5 out of 5

Nina Marie was probably the most…

Nina Marie was probably the most helpful, patient and personable assistant I think I have ever dealt with. She certainly deserves credit for her awesome customer service!!

V

Vivienne

07/17/22

5 out of 5

Jo was very helpful and patient.

Date of experience: July 18, 2022

TR

Tina Ranchhod

07/17/22

5 out of 5

Very helpful and patient

Very helpful and patient, thank you so much

NL

NINA LAD

07/17/22

5 out of 5

Needed to create cost centers to attach…

Needed to create cost centers to attach to transactions. Robert made this process plane sailing. Thought this would take time explaining what i need but Robert knew what I needed and was done in less than 5 minutes. Thank you for your assistance today Robert.

MA

Michelle Alexi

07/17/22

5 out of 5

Query resolved quickly and efficiently

Date of experience: July 18, 2022

EF

E Fletcher

07/17/22

5 out of 5

Support Call

Support Call - I received a very quick call-back to help deal with a pension/payroll issue. Very helpful call handler who got me a solution within 5 minutes. Great service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].