9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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BW
Ben Watson
07/14/22
10/10 !!
Niamh was fantastic, very professional and most importantly solved my issue within minutes. Would highly recomend
AS
Anuja Shukla Active Account
07/14/22
Sunil was brilliant in helping me out…
Sunil was brilliant in helping me out of the blocked situation . He did not give up till the query was sorted .
MC
Mani Chacko
07/14/22
Resolve duplicate entries
Andrea understood the issue quickly and resolved
C-
CKR - Chartered Certified Accountants
07/14/22
Client disappeared from our client list…
Client disappeared from our client list and she managed to sort it out most efficiently very impressed with her knowledge. Kuldeep Sulh
S
sylvia
07/14/22
The Lady I spoke to was very confident…
The Lady I spoke to was very confident and very patient with me and very polite so pleased with her
ST
Shopping Trip
07/14/22
Contacted by chat
Contacted by chat. Courtesy and patient in resolving my issue. I like that QB can log onto my accounts to make the whole process of a query much quicker.
LC
Lisa Carr
07/14/22
Paul was very helpful and understanding…
Paul was very helpful and understanding of the situation
I
Ivan
07/14/22
Fast efficient help sorting out MTD…
Fast efficient help sorting out MTD Issue
RL
Rasa Levinaite
07/14/22
The staff member Rico was very helpful
The staff member Rico was very helpful. He helped me to sort out my problem with QB within few minutes. He is very efficient and friendly. Couldn’t praise him enough! A real asset to the company!
HD
H Dinsmore
07/13/22
Fantastic and really helpful support
Fantastic and really helpful support. Very understanding of our situation and keen to help us solve the problem. Thank you!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].