9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4351-4360 out of 8356
T
Terran
07/18/22
Salary Sacrifice - yes, but add Employer NI...
So here's the problem; we use QB Payroll and an employee wants to increase his pension contributions by sacrificing some of his salary, and being a kind employer we want to boost his contributions by adding what we would have been charged by HMRC (as NI on the amount sacrificed), to his pension as additional employer contribution. Cassandra at QB tells me that's not possible but instead of saying "computer says no" she tells me she loves a challenge and tries several ways to make it ...
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EL
Eliminate Ltd
07/18/22
Excellent Customer Service
Very helpful and quickly sorted told me exactly what I needed to do to solve my problem.
AP
Amish Patel
07/18/22
Manilyn was extremely helpful
Manilyn was extremely helpful, polite, patient and she provided information throughout my issue and resolved the link between Quickbooks and HMRC
RF
Ryan Fahy
07/18/22
Robert was really efficient and helpful…
Robert was really efficient and helpful during my call with QuickBooks.
MM
Mrs Mitchell
07/18/22
I had problems accessing Quickbooks to…
I had problems accessing Quickbooks to login your support was invaluable and the quickness of your reply very much appreciated
MD
Madison Daines
07/18/22
Fab software and amazing customer…
Fab software and amazing customer service!
EE
Emi Erdelyi
07/18/22
Great service
Great service, Sally was very helpful.
GB
G. Burn
07/18/22
Great customer support and guidance
Very helpful, patience and informative customer support from Berlita P. She guided me through how to connect my account to MTD and VAT, how to categorise in banking and provided useful links after our call. Thanks and much appreciated. Feel much more confident in using QuickBooks now.
SB
S Brody
07/18/22
Quick and helpful
Very helpful and knowledgeable staff
P
Patricia
07/18/22
Time catches up with us all in the end.
I find myself forced to retire, due to poor health. Secondary progressive MS. Quick books has always been a good friend, when preparing accounts.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].