9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4341-4350 out of 8356
LS
Liane Saunders
07/19/22
nice to be able to speak to someone.
It was nice to be able to speak to someone instead of email or chat, it took a while to sort the issue I had with changing the subscription from my accountant to myself but all done now and the customer service lady was very helpful and I was able to ask other processing queries I have had with QB
ZM
Zoie Miller
07/19/22
Excellent customer care
Very quick call back, helpful and knowledgeable and polite
A
Angela
07/19/22
Nigel was very helpful and quickly gave…
Nigel was very helpful and quickly gave me the answers I needed.
ND
N D
07/19/22
Sorting an MTD for VAT problem
Excellent help from Katie on the call line. She was able to clearly and efficiently sort out a problem with a VAT Return period for MTD filing. This is in complete contrast to my previous contact with a lady (who I won't name here) on the online chat option who was completely hopeless, gave me the wrong answers and caused me to waste several hours trying to contact HMRC unnecessarily as it was a Quickbooks problem. Moral of the tale is contact the call back service and speak to an advisor ...
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RM
Reda Mikalajunaite
07/19/22
I had an issue with MTD
I had an issue with MTD. One of the staff member helped me to sort this out. He was really supportive.
GS
Graeme S
07/19/22
Great Customer Service
I had a number of questions regarding my account. I requested a call back and within less than 5 minutes I received the call. The agent was extremely knowledgeable and was able to both talk me and show me what to do in order to satisfactorily resolve my queries. Thank you Quickbooks
P
Premika
07/19/22
Thank you to Sai for helping me.
Sai was incredibly helpful in solving my query. He was very pleasant on the phone, patient, and detailed in his analysis of my problem. He talked me through the rectification process on the phone, and then stayed on the line until I completed the rectifications in other areas of my query as well. Very pleased with his assistance.
JB
Joanne Berry
07/19/22
very helpful clear informative chap
very helpful clear informative chap. Best help received from QB so far.
AP
Atul Pancholi
07/18/22
A speed resolution.
A speed resolution by Sunil B. Great knowledgeable service.
C
cbsaccountants.co.uk
07/18/22
Excellent Service
Date of experience: July 19, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].