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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4331-4340 out of 8356

JW

Judith Whittaker

07/19/22

5 out of 5

Help and assistance

The problem was quite intricate but the advisor that dealt with my query was extremely helpful and patient and did not rush me. An excellent and very polite advisor,

ST

Susan Tester MK Builders (Medway) Limited

07/19/22

5 out of 5

I needed help with payroll and banking…

I needed help with payroll and banking along with quite a few questions. Sunil was very helpful and explained everything really well and took the time to go through my questions very patiently, explaining everything in detail. Thank you very much for the help.

C

Cocobay

07/19/22

5 out of 5

Outstanding Customer Service

I am new to Quickbooks and was offered a 45 min onboarding tutorial which was really helpful and informative. The customer service team were amazing and really helpful. They went above and beyond to ensure I was confident with setting up and using the software.

MV

Mrs Valerie E Coker

07/19/22

5 out of 5

Exceptionally helpful assistance when required.

While checking my upcoming VAT report I noticed that the figures looked very wrong. It appeared that the previous return figures had not been cleared. As a very experienced user I had never seen such an issue and was unsure how to rectify the problem. The Agent I spoke to was very helpful and confirmed that it is a problem he had seen before. He guided me through the steps to fix the problem. I am very grateful for his patience and assistance - I would award him 10/10.Many thanks

NS

Nathan Shaw

07/19/22

5 out of 5

activation of account required (again)

Date of experience: July 20, 2022

CW

Carol Wornin

07/19/22

5 out of 5

Help desk very helpful

Date of experience: July 20, 2022

QU

QuickBooks User

07/19/22

5 out of 5

Issue solved

Issue solved. Great service!

SJ

Sussie James

07/19/22

5 out of 5

10/10 Issue resolved!

Date of experience: July 20, 2022

S

Steve

07/19/22

5 out of 5

Very helpful advice

Very helpful advice - took time to understand the problem and gave me a few options to fix it. Excellent

GP

Gokce Philips

07/19/22

5 out of 5

Vee was extremely helpful

Vee was extremely helpful, patient and caring on the call. She patiently listened to the complicated problem we have been having about Multi-currency accounts. She explained in detail the solution and showed on the Platform how to move ahead.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].