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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4251-4260 out of 8356

CD

Chris Devine

07/29/22

5 out of 5

Nina Marie Salazar was very helpful…

Nina Marie Salazar was very helpful unlike Hannah Faye who ended the chat. Nina was very polite and helpful with my issues I am having. We managed to resolve one of the main issues Unfortunately the other issue where pending transactions are now marked as overdue is still occurring which isn't great as I now need to manually check if the payment is actually pending or whether is has failed. If this can be amended as to what it was like previously then it would make QuickBooks that much ...

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CG

Chris Goodwin

07/28/22

5 out of 5

Save time & money

Quick books are great at answering queries you have. They pick up the phone quick and with someone who knows what they are talking about.

MT

Miss T Stevens

07/28/22

5 out of 5

Rolly was excellent

Rolly was excellent, clear, concise and answered all my questions

C

C.L

07/28/22

5 out of 5

Very useful to have the 'human'…

Very useful to have the 'human' interaction to resolve my problem.

CM

Claire McGaughey

07/28/22

5 out of 5

Kayce was extremely helpful and talked…

Kayce was extremely helpful and talked me through the process until I was completely satisfied and the issue was resolved.

KP

Kajal Patel

07/28/22

5 out of 5

The call took over 2 hours to resolve…

The call took over 2 hours to resolve but the call handler Louie was polite and helpful at all stages.

SD

Sarah D

07/28/22

5 out of 5

Jesieca V very helpful with submitting…

Jesieca V very helpful with submitting first vat return via Quickbooks :)

N

NUR

07/28/22

5 out of 5

Great customer service, always.

Ariel was polite, knowledgeable and resolved the issue I was having on submitting my vat returns. Also he was great to advice me to choose next QuickBooks product for my business.

D

Donna

07/28/22

5 out of 5

Katie gave an excellent service and…

Katie gave an excellent service and talked me through the entire process

C

Carol

07/28/22

5 out of 5

Phone consultation

Very pleasant and helpful when I tried to explain my questions.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].