9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4241-4250 out of 8356
B
bez
07/31/22
The assistance given by Rob helped to…
The assistance given by Rob helped to resolve the connection with HM Vat Thanks Rob
D
Dale
07/31/22
Very competent and helpful telephone operative
Today I spoke with Jesieca V, who was incredibly patient and helpful, whilst being consice and direct. She explained why she was asking me to undertake specific actions and directed me well when sharing my screen.
DH
Duncan Hendry
07/31/22
I would like to extend my thanks to Al
I would like to extend my thanks to Al, ho assisted me to solve my issues. He performed acturately and to my total satisfaction. Thanks again Al
JB
John Berry
07/31/22
I had a quick and easy resolution to…
I had a quick and easy resolution to the problem I had encountered Many thanks
G
Graham
07/31/22
I recently signed up for QuickBooks…
I recently signed up for QuickBooks phone tutorial, which I was offered soon after joining. I spoke to a very helpful lady for 50 minutes, she had read my requirement notes prior to her call and knew exactly what I wanted to get from QB, also that my Vat return was due imminently! The conversation I had with her was very helpful to me and tailored to my needs exactly and she also answered my questions fully. I later received an email from her listing the websites where I can get further ...
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C
customer
07/31/22
Transferring data from Square
I needed help with VAT on data that I had transferred across from Square and the help I got was brilliant. They were able to solve my problem with patience!! Thank you :)
RB
Rachel B
07/31/22
Excellent software and customer support.
Sally was really helpful, I had to unfile 4 months of CIS - previously this would have taken days, all done in a matter of minutes. Sally dialled in and stayed on the phone to ensure all was done, couldnt fault help I had today. Excellent
IR
Ian R
07/31/22
Assisted onboarding sessions for Quickbooks
Assisted onboarding session for this was truly brilliant. I felt so much more at ease with the software, and it was all thanks to Cerise who made it both enjoyable and easy to understand.
GT
Gene Thompson
07/31/22
Friendly and efficient
Thanks Bernadette for sorting out my issue in a friendly and efficient manner
CB
Christophe Bird
07/30/22
Emeelyn is very helpful
Date of experience: July 31, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].