9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4261-4270 out of 8356
SF
Steve F - Kingston
07/28/22
Excellent support session
Support was great - professional, friendly and prompt. Definitely recommended.
T
T.B
07/27/22
I had an issue with uploading invoices to the correct product code
I had an issue with uploading invoices, which 2 colleagues had previously been unable to help me resolve. Your colleague on the phone this morning very patiently tried numerous options to try to resolve my issue. He managed to find out what was causing my problem, and was able to suggest a reasonable work-around when it transpired the problem was an inherent flaw in the software's functionality.
MP
Melanie Pearson
07/27/22
Brilliant!
The representative I spoke to identified the error, helped me to resolve in a quick and efficient way. She was friendly and professional and explained what the error was clearly and how it needed to be rectified.
CT
Carol Thompson
07/27/22
Sorted my problem with ease and whole…
Sorted my problem with ease and whole experience was quick and helpful.
TD
Tessa Davidson (Accountant)
07/27/22
Recent support call to resolve an MTD…
Recent support call to resolve an MTD issue that I wasn't able to resolve from online support. Benn resolved in 20 mins - very happy!
ND
Nykky Danielewicz
07/27/22
Service
Great service
N
Nimfa
07/27/22
Very helpful
Very helpful, he knows what his doing.
ST
Sherwood Tinning Limited
07/27/22
Dale has been extremely helpful and a…
Dale has been extremely helpful and a pleasure to talk to. He has sorted out my issue very quickly and professionally.
CA
Carmen Acedo
07/27/22
Very prompt replies and knowledge of…
Very prompt replies and knowledge of the payroll issue I was having. Highly recommended
S
Sarah
07/27/22
Amazing Service from Lynn
Hello I just want to give feedback as I received such excellent service from Lynn. She was extremely patient and talk me through step by step with all my queries. I spent 2 hours on the phone call sorting all my bits out. Lyn. Is an Assett to have as an employee. Thank you so very much Lynn today for all your help.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].