9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4201-4210 out of 8356
ML
Michaela Liddell-Young
08/04/22
Very helpful navigation around site
Very helpful navigation around site, and invoice, customer set up etc
GS
Georgie Standen
08/04/22
Great help and really quick call back
Date of experience: August 05, 2022
TB
Terry Boxall
08/04/22
Brilliant customer service
Date of experience: August 05, 2022
LM
Lynnette Morgan
08/03/22
Ben was really helpful
Ben was really helpful, efficient and patient. He understood the problem and talked me through each step to putting it right.
S
Snow
08/03/22
Very helpful %100
Date of experience: August 04, 2022
CF
Client feedback
08/03/22
On going support and the team are very…
On going support and the team are very focused towards the client needs
KB
Keith B
08/03/22
Al provided great customer service to…
Al provided great customer service to resolve my issue - very calm and competent thanks
SL
Sophie Long
08/03/22
VAT page help
The agent was calm, polite, knowledgeable and reassuring. Issue resolved.
C
Craig
08/03/22
Reconciliation issue
I was helped by Claudine to solve a reconciliation discrepancy that I had been trying to fix for a couple of weeks. She was very patient and thorough and showed me how to fix the problem. She also helped with some other issues and emailed me a plan to follow if the problem arises again. Very pleased and glad I called. Shelley
JM
Judith Milomo
08/03/22
PRODUCT ACTIVATION
I had a problem with the QuickBooks pro-2016 desktop it was giving error 3371 and a product activation was needed. I was assisted by a lady in the UK. Her support was excellent
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].