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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4191-4200 out of 8356

AM

Asfand Malik

08/04/22

5 out of 5

Bilal provided excellent service

Bilal was very helpful in terms of finding out how to set up the SMP for one of our clients. He was friendly and did resolve the matter with excellent customer service.

T

Tanya

08/04/22

5 out of 5

Amazing Customer support

Amazing Customer support, very quick and very efficient.

A

ABUB

08/04/22

5 out of 5

Very helpful and polite

Date of experience: August 05, 2022

J

Joanna

08/04/22

5 out of 5

Great advising from Charmie

Date of experience: August 05, 2022

HK

Henry Kay

08/04/22

5 out of 5

helpful with my problem

Date of experience: August 05, 2022

LR

Lila Rowe

08/04/22

5 out of 5

Has an issue with bank feed easily…

Has an issue with bank feed easily solved, with the adviser using smart screen share. Have been a systems accountant in my career, so used many systems. Would definitely recommend QuickBooks, efficient to navigate and use. .

G

Guest

08/04/22

5 out of 5

Very quick response

Very quick response, polite and very helpful member of staff, they listened, didn't patronise me and offered more than one solution to the issue, they even sent the information to me for future reference.

HD

Hypha Discovery Ltd

08/04/22

5 out of 5

Problem solved

The customer service operative helped solve my problem. I didn't have to wait too long for the phone to be answered.

LM

L M

08/04/22

5 out of 5

Payment info updating

Johncell was very patient and helpful how to cope with payment updating issues

JM

Jean McWhinnie

08/04/22

5 out of 5

Very helpful and my problem was solved

Date of experience: August 05, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].