9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4211-4220 out of 8356
M
Margaret
08/03/22
Knowledgeable and helpful.
Jesieca is very knowledgeable and helpful. She has a lot of patience and a very upbeat attitude. She sorted my query in a short time and was very helpful with other issues I have with Quickbooks
TM
Tom McNally
08/03/22
VAT Sorted
The agent helped through a complicated transaction concerning VAT, therefore I dare not be wrong. She took as much time as I required, was most helpful and knowledgeable.
BT
Bryan Thompson
08/02/22
QuickBooks Online VAT Return
I had a major problem when I could not submit my VAT Return on time and I thought I would be in a financial penalty situation with HMRC AL-Rashid answered my phone request very quickly and understood my predicament and understood immediately the problem and knew the solution. Within minutes he pointed me in the right direction and we solved the problem with me following his clear and precise instructions I have now submitted my VAT Return on time thanks to Al-Rashid I am very impressed with him
AU
Anonymous User
08/02/22
"Just my opinion"
What do you like best about QuickBooks Desktop Pro? Very user friendly and allows you to easily fix anything that might need to be fixed. What do you dislike about QuickBooks Desktop Pro? Would like a better search look up function and reports. What problems is QuickBooks Desktop Pro solving and how is that benefiting you? Great for P&L and journal entries. Can not beat the invoice payments and payroll.
SK
Sharon Kisby
08/02/22
Vat date issue......
Vat date issue...... Situation complicated by vat re-registration date not able to save in vat settings, but adviser very calmly guided me through process for getting vat periods to match to HMRC leaving open vat return ready for submission with dates matching HMRC
SW
Sarah White
08/02/22
Great support from QuickBooks
Great support from QuickBooks, love this software and have been using it since 2004 - it's head and shoulders above the competition!
SR
Steve Reid
08/02/22
Easy to contact and clear answers to my…
Easy to contact and clear answers to my questions
PR
Patrick Rafferty
08/02/22
Very pleasant and highly informative
Very pleasant and highly informative Resolved my issue first time and knew exactly what to do Great service highly recommended
MW
Martin Ward
08/02/22
Very helpful
Very helpful, polite, friendly and above all very good at there job. Thank you very much
K
Kim
08/02/22
Johncell was great help and resolved my…
Johncell was great help and resolved my MTD VAT issue
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].