9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4181-4190 out of 8356
TB
Tracey Beeching
08/07/22
I couldn't send my vat return online
I couldn't send my vat return online. Benn shared my screen and talked me through the solution. He was very polite and knowledgeable and he was very patient when I didn't know how to send screenshots.
MF
Margaret Frain
08/07/22
The Adviser I spoke to was excellent
The Adviser I spoke to was excellent, patient, professional and reassuring. He did an excellent job talking me through the process so that I could submit my VAT return. Thank you for your help it was much appreciated.
AD
A Doyle
08/07/22
extremely helpful thanks Bernadette
Date of experience: August 08, 2022
IA
Ioana Ababei
08/07/22
VAT issues
Bilal was very helpful with VAT issues
MG
Michael Green
08/07/22
Call reply team
Quick reply and with precise instructions to resolve issues with a return
PA
Ps Accountancy
08/07/22
I was trying to file a VAT for the…
I was trying to file a VAT for the first time via spreadsheet. I had been told it was possible in Quickbooks. When I tried it I encountered issues in uploading the data. Quickbooks resolved the issue quickly
GW
Gill Warn
08/06/22
I had problems logging on
I had problems logging on, and Bilal Maqsood was so patient and helpful with me as l am new to QBs
JG
Jasmine Goodall
08/05/22
Berlita was great in helping my…
Berlita was great in helping my understanding the ins and outs of quick books and all it’s features. I left the call feeling confident with the software. She was very patient and a great teacher! Thank you Berlita.
KS
Kirsty Stewart
08/04/22
Really Excellent Customer Service
Quickbook is pretty intuitive to use, even for a non-accountant person like me. The best thing about it though is that when you get stuck, it's quite easy to get through to a real human being to discuss your problem and help you solve it. Rare these days to not be fobbed off with being on hold or talking to chat-bots!
AG
A Gray
08/04/22
Issue resolved quickly and completely
Vincent resolved my issue quickly, simply and completely. What more is there to say! Excellent customer service. 5 stars.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].