9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4171-4180 out of 8356
RT
Robert Thompson
08/08/22
Great telephone training support from QBO.
Berlita helped me setup my payroll system despite some difficulty regarding the pension provider section. I am confident that my salary requirements are setup and will run smoothly. Thank you Quickbooks.
A
Ash
08/08/22
We purchased Quickbooks and Payroll
We purchased Quickbooks and Payroll. Taken a while to get used to it, but we love it. Their customer help is spot on and got my queries resolved. The team are super helpful and very polite.
D
Darren
08/08/22
HMRC connectivity
Very helpful and did what she could do resolve the issue. Looks like a problem at HMRC.
SH
Suzanne Heilds
08/07/22
We always get good service and helpful…
We always get good service and helpful advice, with any of our queries.
H
Huslen
08/07/22
Berlita was very helpful
Berlita was very helpful. Didn’t realise how fast 45 min goes by. Definitely feel ready to use quickbooks. She was great in spotting mistakes. Thank you
JM
J McQuade
08/07/22
VAT query
1st time I called QB, helpful staff.
C
Colby
08/07/22
Cassandra Ritchie was very helpful…
Cassandra Ritchie was very helpful concerning my issues with VAT.
PC
Peter Crioydon
08/07/22
I phoned in twice last week for help…
I phoned in twice last week for help with no joy. I spoke to him today sorted out my problem
C
Chris
08/07/22
Very helpful
Very polite representative and friendly. Got to the route cause very quickly and sorted out my issue, very happy.
W
WT
08/07/22
Efficient and Friendly
Nina Marie Salazar was very helpful, effective, and courteous.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].