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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4141-4150 out of 8356

J

Jason

08/11/22

5 out of 5

Just excellent easy to use software

Just excellent easy to use software. Customer service is excellent, always able to get hold of en expert. Just Had Cindy help me at 8pm on Friday eve. My issue all sorted, quickly and efficiently.

J

Jane

08/10/22

5 out of 5

Very helpful and friendly

Very helpful and friendly. Thank you!

NI

Nehal Iqbal

08/10/22

5 out of 5

I was struggling with the new transfer…

I was struggling with the new transfer and Mohammed helped out and explained everything in detail

LC

Lorraine Coney

08/10/22

5 out of 5

Great support!

Nina Marie helped resolve an issue for us, when we didn't quite understand it ourselves. Very patient and friendly, and took the time to keep trying to resolve the issue, even when we were giving incorrect information. Great support, issue now resolved, very happy customers.

GR

Gina Reynolds

08/10/22

5 out of 5

VAT error code (offline)

Called me back within 5 minutes, and rectified problem with submitting VAT with error code, very helpful and patient, would highly recommend quickbooks.

SP

S Porter

08/10/22

5 out of 5

Emeelyn was quick to respond to my…

Emeelyn was quick to respond to my request and worked efficiently to help resolve my issue. Friendly, helpful service - highly recommend

CP

Carolynne Pitt

08/10/22

5 out of 5

Excellent service

Date of experience: August 11, 2022

DP

Debbie Probert

08/10/22

5 out of 5

Fab customer service

After experiencing problems with VAT, the team at QB’s solved my issues quickly and easily. The platform, I find, is far easier to use than it’s rival, Xero.

WH

Wayne Horton

08/10/22

5 out of 5

Bank feeds not matching and problem…

Bank feeds not matching and problem resolved first time

O

Oliver

08/10/22

5 out of 5

Had a query which the nice man sorted

Date of experience: August 11, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].