9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4151-4160 out of 8356
DS
David Smith
08/10/22
Experiencing difficulty connecting…
Experiencing difficulty connecting QuickBooks to HMRC. After talking directly with a QuickBooks support team assistant we managed to connect to HMRC. The overall experience was reasonably quick and carried out by a polite professional assistant. The support was first class and a pleasure to know its available!
EB
Elizabeth Bates
08/10/22
Very Helpful
Very Helpful, Polite and call back when we where cut off straight away.
CH
Catherine Hill
08/10/22
Jesieca was very helpful and explained…
Jesieca was very helpful and explained everything clearly. Most importantly solved my issue and got the VAT return submitted.
GB
Gary Bedford
08/09/22
She was super helpful and clear with…
She was super helpful and clear with the QBs software. Explained everything and more. Very happy. All the best. Thanks Gary Bedford
SB
Sean Brennan
08/09/22
Lyn was extremely helpful today
Date of experience: August 10, 2022
IS
ICO Systems
08/09/22
VAT problem
Rang in as VAT dates were not correct on the return i was trying to submit. Rachelle was very helpful and was able to tell me it was a problem with the server at HMRC end and it would resolve itself after a sort while. She rang back later to make sure everything was running as it should.
V
Victoria
08/09/22
So helpful and knowledgeable
So helpful and knowledgeable - thank you! Victoria
PD
Paula Davies
08/09/22
Payroll enquiry
The person I spoke to today was so friendly and helpful, completely solved my problem without any stress. A big THANK YOU Benn, take care and have a good day, Regards Paula
MR
Mr. Robert Nobbs
08/09/22
Haven't used QB for a few years and…
Haven't used QB for a few years and needed help in setting up a new account. Support extremely helpful, thank you
M
Maureen
08/09/22
Had an issue with the wages
Had an issue with the wages, got a call back within 5 minutes of a request, and the lady was extremely helpful and stayed on the line with me till i was satisfied all my problems had been sorted
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].