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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4131-4140 out of 8356

S

SJB

08/14/22

5 out of 5

Brilliant support

Brilliant support, took a few minutes to assess the problem, then came up with a solution to correct the issue

ES

Erick Smith

08/14/22

5 out of 5

Bank account order and category suggestions

I was having problems with QB changing the order of my bank accounts and also changing previously selected categories and tax codes.The consultant, Nina Marie Salazar was most polite, concerned and patient with me and guided me through different processes to establish the cause. The problem seemed to be a glitch in QB system and she was prepared to escalate this on my behalf.

JW

Jack Woodward

08/14/22

5 out of 5

What a change.

I contacted Quickbooks with a problem regarding Quickbooks Login and Email. Lyn was not only exceptionally helpful but very patient and charming. She kept contacting me until the problem was resolved. It would be so good if more company's had staff with such a great attitude.

CS

christine studman

08/14/22

5 out of 5

Problem with banking feed…

I have a problem with my banking feed with what I can view on-screen. My query was not straight-forward but without too much too much trouble Rembrandt understood my query & passed it on to your development team. I have had queries like this before so I do expect to receive an outcome very soon. It was such that I didn't expect him to be able to have a fix for it there and then

SA

Sweet as suga

08/14/22

5 out of 5

Spoke with a lady Berlita on Thursday…

Spoke with a lady Berlita on Thursday and today, she was very helpful and patient with a beginner. I was navigated with her help through my quickbooks tutorial Learnt a lot with her help, was given quite a few links to help as I move forward Thanks again for all your help and support

C

customer

08/12/22

5 out of 5

Successful problem solving thanks to a very polite lady

The lady who helped me with my problem was excellent. She worked out the mistake I had made to cause the problem and put me right fairly quickly. The other problem was my hearing, she had the patience to repeat things to me on several occasions, we got success in the end. I wish all helpline staff were as polite and patient as she eas.

OS

Omid Safahe

08/12/22

5 out of 5

The advisor was totally helpful and…

The advisor was totally helpful and brilliant to solve the issues with my quick book account.

G

Gregory

08/11/22

5 out of 5

Good efficient prompt service.

Good efficient prompt service. Thank you Gregory

AO

Alison of Hertford

08/11/22

5 out of 5

Helpful and practical advice to resolve…

Helpful and practical advice to resolve a small issue, thank you

AC

Andrew Callander

08/11/22

5 out of 5

great service

very helpful

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].