9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4121-4130 out of 8356
DS
Derek Sheh
08/15/22
Helpful and Efficient Support!
Helpful and Efficient Support! Finally managed to get our issues resolved by Intuit UK after previously being passed around by Intuit US and left hanging. UK team solved our problem efficiently and effectively.
ML
Martin Lamprecht
08/15/22
very friendly and helpful.
Date of experience: August 16, 2022
J
JUDITH
08/15/22
The operator solved my problem
The lady helped me solve my problem
AD
Anthony Davies
08/15/22
Today I received amazing service from…
Today I received amazing service from Thoklyma (Lyma), who was prompt and clear with what I needed. This was very much appreciated as I am new to QB.
JZ
Josef Zbaraski
08/15/22
Great product and their support when I…
Great product and their support when I have a porblem.
MR
Ms Rebecca Ganz
08/15/22
Great customer service setting up Make…
Great customer service setting up Make Tax Digital. I was prepared for a tortuous experience as HMRC had confirmed set up but it wasn't working from Q'books end of things. However the share screen function and tailored, speedy report allowed me to fix the issue quickly and know how to deal with any such issue in the future. Unexpectedly excellent!
L
Lindsay
08/15/22
Very easy to talk to on the phone and…
Very easy to talk to on the phone and so helpful, answered all my questions, lovely lady I was put through to
BV
Bijal Vaghela
08/15/22
I had an issue with running the…
I had an issue with running the payroll, with HMRC submission issues. I was trying to run the payroll early and I was going on holiday and it was important that this was solved. I had a look before I called the helpline with no luck, the QB employee was really helpful and put me at ease that he will try his best to solve. We went through my issues and helped me navigate through it. I was very grateful that it was done. The employee was professional and helpful.
KA
Ken Arrowsmith
08/14/22
Vat return help
Marelyn D was kind and precise with her help to get me through what I consider as an older person to be a trying experience with the new making tax digital requirements of HMRC.
JL
John Leatherbarrow
08/14/22
Very good telephone back-up.
Date of experience: August 15, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].