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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4081-4090 out of 8356

CT

Chanrika Toolsi

08/21/22

5 out of 5

I called from Outside the UK, South Africa

I called from Outside the UK, South Africa, Jona the agent was so understanding, i needed my validation code, she took my info, called me back, i got my code, she made sure my QB was working before ending the call, very happy customer.

JF

Jo Fenton

08/21/22

5 out of 5

The help I received was informative and…

The help I received was informative and helpful. She was polite, easy to understand and talked me through every step. A very useful exercise, thank you

SL

Steve Lewis

08/21/22

5 out of 5

Excellent service

Excellent service Very helpful and understanding

P

paul

08/21/22

5 out of 5

Very patient and helpful advice helped…

Very patient and helpful advice helped solve our problem.

FC

FdE CIC

08/21/22

5 out of 5

Great Service!

Very good. Resolved the issue quickly & effectively.

C

customer

08/21/22

5 out of 5

Agent was patient and helpful with my…

Agent was patient and helpful with my issue especially as i'm not the most patient of people..

MM

Martyn Mckillop

08/21/22

5 out of 5

Very helpful and patient

Date of experience: August 22, 2022

LB

Leon Barnard

08/21/22

5 out of 5

I needed to move my active Quickbooks…

I needed to move my active Quickbooks license to a new computer and it failed to activate. I contacted support and Rolly assisted me in an extremely positive way. The cost of the call was was around ZAR105.00 (5 Pounds), but well worth the resolution of the problem.

M

Mark

08/18/22

5 out of 5

Great Service

Quick response, knowledgeable support, resolved quickly. Very pleased!

D

Dave

08/18/22

5 out of 5

Great

Great service!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].