9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4091-4100 out of 8356
A
Ade
08/18/22
Very good strait to the point and…
Very good strait to the point and resolved issue and offered advice for future.
CH
Chris Havard
08/18/22
Billing Issue - Resolved
I phoned because we hadn't received our firm's bill for the month. The gentleman was very helpful in contacting the department responsible for billing and made sure the matter was resolved before ending the call. Whilst on hold he was very friendly and helped pass the time.
L
Lloyd
08/18/22
Great support
I had a problem that had been ongoing with one client for months. I rang support and spoke to Katie who expertly guided me though the process to fix the problem. Very knowledgeable, friendly and polite. Cannot fault at all.
J
Jon
08/18/22
Awesome product and superb support team…
Awesome product and superb support team on hand to assist with any questions I have. This is certainly going to have a positive impact on my business from now on. Pleased to have made the switch to QuickBooks! Highly recommended!
LM
Lauren MacLeod
08/18/22
Andrea was very helpful.
Andrea was very helpful. The QB team are always so efficient and make using the software so easy,even when you come across issues.
WD
Will De Havilland
08/18/22
Rachael was very helpful in resolving…
Rachael was very helpful in resolving my issue.
H
Helen
08/18/22
Quickbook is going to revolutionise the…
Quickbook is going to revolutionise the way I do my accounts and tax assessment. There's a steep learning curve but I received outstanding support from Berlita through their free 45 minute on-boarding call which helped me clarify a lot of the functions available.
K
Kat
08/18/22
Great Service
I used the virtual chat to be able to solve a query. The agent was very helpful and polite and was able to give me a solution in a short space of time. Fab service!
K
Katy
08/17/22
If I could take Claudette out for a…
If I could take Claudette out for a beer after the amount of help she gave me today, i definitely would! After a messy and tricky migration (our issue not QB) she spent hours on the phone with me to solve my problem with the patience of a saint! It has lifted a huge weight off my mind and I cannot recommend QB highly enough. I have used QB for a few years now and shout loudly about them to anyone who will listen. Thank you so very much!
J
Jackie
08/17/22
I couldn't get MTD to link to GG for a…
I couldn't get MTD to link to GG for a client recently moved over to QB from another finance software. I tried all of the troubleshooting advice online but it still didn't work. Used the online chat and Vincent helped me without having to go over too much history or what I'd already done and no need to access my PC remotely. Very helpful, very quick connection to a "human" and all resolved as I'd hoped. Thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].