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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4071-4080 out of 8356

TP

Tmw Projects

08/23/22

5 out of 5

Great service from the service centre…

Great service from the service centre and they knew exactly what i needed and were knowable. Friendly service thankyou

VC

Vicky Cumming

08/23/22

5 out of 5

A tricky bank reconciliation

I called in for some help on a bank reconciliation for a new client. It became obvious that it was not a quick fix, and I was short on time, so Ruth took ownership of my query and called me back the next day when I had more time. She then spent around 40 minutes helping me unpick a rather tricky issue. Ruth is awesome and knows her stuff.

LV

Lelani Van Der Walt

08/22/22

5 out of 5

I had great service from Herminia

I had great service from Herminia. Would definitely like to communicate with her in the future again.

AC

Amy Cooper

08/22/22

5 out of 5

The onboarding was really helpful

The onboarding was really helpful. I liked the ease of sharing the screen

TB

Teal Barnes

08/22/22

5 out of 5

quick

Helpful and quick solved my issues

P

Patrick

08/22/22

5 out of 5

Very helpful in overcoming my issues…

Very helpful in overcoming my issues with upgrading my account.

AB

Ann Borthwick

08/22/22

5 out of 5

The agent was extremely knowledgeable

The agent was extremely knowledgeable, helpful and patient

C

Chris

08/22/22

5 out of 5

Very satisfied with the support

Very satisfied with the support, special thanks to Maria.

NP

Neil Pearson

08/22/22

5 out of 5

Ben was very thorugh with my queries…

Ben was very thorugh with my queries and solved my payroll issue.

AU

Anna UK

08/21/22

5 out of 5

Very helpful!

Very helpful! Very patient customer advisor

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].