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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4061-4070 out of 8356

HT

Hamza Tanveer

08/24/22

5 out of 5

Well I am really happy with person…I met a perfect one who has helped me in my queries

Well I am really happy with person help. Highly Appreciated and many thanks

AL

Albert Letting

08/24/22

5 out of 5

The experience so far has been good.

Date of experience: August 25, 2022

WH

Wayne Houghton

08/24/22

5 out of 5

Excellent telephone support

Whilst there are some aspects of Quickbooks I am not happy with, their telephone support is excellent. After the initial identification process, your call is promptly answered by knowledgeable staff. There is none of this "we are experiencing high levels of calls ...." followed by a 45 minute wait for your call to be answered.

C

Christopher

08/23/22

5 out of 5

Maria

Maria, solved our problem, she went out of her way!! Excellent Service thanks Maria

M&

Maintenance & Service Matters

08/23/22

5 out of 5

Lyn was very helpful and resolved my…

Lyn was very helpful and resolved my problem, thank you,

LM

Lynn Munday

08/23/22

5 out of 5

VAT dates did not agree to HMRC

This was the first VAT return to be submitted for the company and it was on an annual basis. The dates stored in QuickBooks did not agree to the ones held by HMRC for MTD. I had never seen this on QuickBooks before. The agent was very helpful, diagnosed the problem and then corrected the dates by taking MTD offline and filing a return to correct the dates. The annual VAT return has now been filed with HMRC without a problem.

C

Caro

08/23/22

5 out of 5

The session I had with the Representative

The session I had with the representative was concise and answered all my questions. Anything I was unsure of was patiently gone over again. I have links to use if I need further help

BC

Bilal Choudhry

08/23/22

5 out of 5

Spoke to Nigel S at QuickBooks and he…

Spoke to Nigel S at QuickBooks and he really went out of his way to help. Could not have received better customer service.

NS

N Sweet

08/23/22

5 out of 5

Lyn at quick books was fantastic -she’s…

Lyn at quick books was fantastic -she’s highly knowledgeable, resolved the issue quickly and was very friendly. It was a complicated issue and I’m pleased Lyn was the person to assist me. Thank you very much!

MA

Michael Atkinson

08/23/22

5 out of 5

Very satisfied with the fast response…

Very satisfied with the fast response and efficient solution to my problem. Sunil is a professional expert.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].