9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4051-4060 out of 8356
JB
Jeremy Batchelor
08/25/22
Excellent resolution to VAT MTD connection issue
Very efficient resolution of the issue demonstrating in depth knowledge and experience.
IM
Ian Mcgregor
08/25/22
Quick resolution to a tax code issue by…
Quick resolution to a tax code issue by Anthony
LE
Linda Elks
08/24/22
Ben was really helpful in guiding me…
Ben was really helpful in guiding me through QB Payroll and sorting out issues along the way seeking additional advice from colleagues to support me he even rang me back the next day to finalise my issues and was good to have the continuity of the same person supporting.
YS
Yolanda Spencer
08/24/22
The advisor was extremely…
The advisor was extremely knowledgeable, there was nothing I asked that she didn't know. She recapped, and let me try what I asked. I was impressed by the system, all I need to do is try to remember all the facilities she explained.
WN
William Newman
08/24/22
I had problem resolving a VAT return…
I had problem resolving a VAT return due to some mistakes I had made and I spoke to Jesieca who was more than helpful. All issues' were resolved with patience and prescision and I would happily commend her acumen. Thanks Quickbooks and Thanks Jesieca!
J
Jonathan
08/24/22
Rico sorted an issue for me beyond my…
Rico sorted an issue for me beyond my expectations. Thanks again!
AT
Amanda t
08/24/22
Excellent Customer Service from Katie
Katie was excellent she explained everything in detail. Nothing seemed to much trouble. She was able to talk through what steps i needed to take to resolve my query and showed me remotely each stage of the process Before ending the call Katie ensured i was happy with the service and checked there was nothing further she could help with. She also made me feel confident that i could call back if i had any further difficulties or required anymore support - THANK YOU
RG
Rachel Gilbert
08/24/22
Brilliant!
Vylisa was so incredibly helpful, patient and knowledgeable.
T
Tim
08/24/22
Very informative and instructional…
Very informative and instructional onboarding experience. Covered all the areas I was unsure about
SH
Stuart Harlow
08/24/22
IMPRESSED
Ruth was extremely helpful in sorting out my VAT return issue. Atlast a company that provides a human being to talk to, and an extremely professional one aswell. Thank you Ruth, brilliant.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].