9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4011-4020 out of 8356
MA
Michelle Arnold
09/01/22
Patient,friendly and solved the problem…
Patient,friendly and solved the problem quickly.
RB
Richard Bispham
08/31/22
Great helpline
Great helpline - I only tend to use it for really unusual and awkward stuff as I have been using QBO for years. Only very occasionally do I manage to stump them! :)
MM
Mr McCarthy
08/31/22
Expert attention to the problem
Expert attention to the problem, efficient and understanding
AS
Asfaw Semunigus
08/31/22
Intuit August 2022 invoice
Resolved the issue of undelivered Intuit August invoice very politely and professionally.
E
Eemran
08/31/22
Very helpful
Date of experience: September 01, 2022
DB
David Best
08/31/22
Excellent
Cindy was extremely helpful, knowledgeable and patient. She understood the issue straight away and corrected it. I can now cross off the top of my to do list. Many thanks.
JM
James Moore
08/31/22
New to quick books and MTD
New to quick books and MTD very stressed but the team were really helpful, non judgemental and resolved my problem
SF
Stephanie Fitzpatrick Corkin
08/31/22
It was after office hours and I had a…
It was after office hours and I had a VAT question. Fortunately I could use Chat & Screen Sharing to help resolve the problem. Vincent on chat was very helpful, knowledgable and guided me through in a logical way.
NK
Nick Kindon
08/31/22
Solved my problem very quickly!
I was having trouble setting up my new QB Online account, having just upgraded from QB Self Employed. Jesieca solved my issues very quickly and was precise and knowledgable with the relevant information to get me up and running with the new account.
VF
Vikki Fisk - Acorn Interiors I
08/31/22
Best Customer Service
Adam was super helpful with my queries and resolved all the issues i had called for - Thanks Adam your a star
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].