9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4001-4010 out of 8356
C
Chrissie
09/02/22
Giving QB permission to connect to HMRC
I was unable to re authorise connection to HMRC, frustrating when I wanted to file my VAT return. ( I now now I have to do this every 18 months) Manilyn quickly resolved the issue - realising that I was using my PAYE Gateway login rather than the VAT one which hadn’t been used for so long I’d forgotten about it! She patiently guided me through the process using screen share. If I ever have issues with QB again, I hope I get to speak to Manilyn.
C
Chrissie
09/02/22
Giving QB permission to connect to HMRC
I was unable to re authorise connection to HMRC, frustrating when I wanted to file my VAT return. ( I now now I have to do this every 18 months) Manilyn quickly resolved the issue - realising that I was using my PAYE Gateway login rather than the VAT one which hadn’t been used for so long I’d forgotten about it! She patiently guided me through the process using screen share. If I ever have issues with QB again, I hope I get to speak to Manilyn.
MB
Mr Brian F Caulfield
09/02/22
Quick solution
Good all sorted no problems again
AE
Alana Esswood
09/01/22
very helpful staff always manage to…
very helpful staff always manage to sort the problem out
AS
Andrew Singer
09/01/22
Ali was very patient and professional
Ali was very patient and professional. I was confused about adding bank accounts - and the difference between Banking feeds and Chart of Accounts. I had already previously added my bank accounts to the Chart of Accounts and couldn't understand why they did not appear in Banking. Ali helped to guide me to add my Banks to the Banking Section. Thank you Ali - I would never have been able to work this out by myself. Also thank you for the useful links.
AE
Alana Esswood
09/01/22
very helpful staff always manage to…
very helpful staff always manage to sort the problem out
KS
keith stone
09/01/22
Perfect
Very understanding, extremely helpful sorted my queries, no doubt I’ll be phoning again with more questions. Perfect didn’t wait to long speak to an assistant which is good, you can talk to someone.
AS
Andrew Singer
09/01/22
Ali was very patient and professional
Ali was very patient and professional. I was confused about adding bank accounts - and the difference between Banking feeds and Chart of Accounts. I had already previously added my bank accounts to the Chart of Accounts and couldn't understand why they did not appear in Banking. Ali helped to guide me to add my Banks to the Banking Section. Thank you Ali - I would never have been able to work this out by myself. Also thank you for the useful links.
MA
Michelle Arnold
09/01/22
Patient,friendly and solved the problem…
Patient,friendly and solved the problem quickly.
KS
keith stone
09/01/22
Perfect
Very understanding, extremely helpful sorted my queries, no doubt I’ll be phoning again with more questions. Perfect didn’t wait to long speak to an assistant which is good, you can talk to someone.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].