9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4021-4030 out of 8356
CS
Claire Stanley
08/31/22
Workforce query
Date of experience: September 01, 2022
M
Mary
08/30/22
My telephone call was answered swiftly…
My telephone call was answered swiftly by Kacey who understood my query and explained the process to remedy.
AB
Andrew Boyle
08/30/22
Excellent support
Excellent support. Understood my problem and resolved it immediately.
ST
Samuel Tsipotey
08/30/22
The expert knew her job and solved the…
The expert knew her job and solved the problem I had been struggling with November 2021 Thanks
PP
Peter Pope
08/30/22
Mission Accomplished
Mission Accomplished - Ability to set up first VAT return (over 7 months) which was outside QuickBooks parameters - procedure to complete the task was long-winded and would have been neigh on impossible without the help of the operator I wasted too much time initially because the contact systen wanted me to read through notes that I already knew wasn't applicable before I pushed through the contact a human with a callback - this wasn't a 5 star performance!
RH
Rebecca Hildage
08/30/22
Great Support!
Great support, quickly resolved query and very friendly, thank you Marie!
GH
Gary Hubbard
08/30/22
Help with Crediting Bill Payments
The quickbooks representative was very patient and helpful. She listened to my explanation of my problem and then took me through how to fix it step by step. It took her about 10 minutes whereas I had spent over an hour trying to resolve the issue myself before phoning! Thank you.
MC
Maria Croitor
08/30/22
Very Knowledgeable
Kacey was extremely helpful and new exactly what she was doing, sorted the problem is seconds.
AH
Ann Hensby
08/30/22
Reconnecting to HMRC
Lyn was very helpful and patient With me and made sure the problem was solved, even though the problem was with HMRC.
VG
Valerie Grys
08/30/22
Wow! cannot express how delighted I was…
I cannot express how delighted I was today with the customer service I received from Quickbooks. Following an online request for help I had a call back within two minutes. The team member really listened to and understood my problem. She was extremely knowledgeable and helpful in expertly resolving the difficulty speedily and efficiently whilst taking the time and trouble to explain things in a clear and friendly manner. I love my Quickbooks package for the time it saves with my small ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].